Customers can now benefit from our Click and Collect option. Use our Buy Online facility to part-exchange, apply for finance and reserve your next car, all completely online.
Or, if you would prefer, we can guide you through the process over the phone. You can then collect your new vehicle quickly and safely from us.
What should I expect when I collect my vehicle?
We have always taken the safety of our colleagues and customers very seriously and in the current climate that responsibility is even more critical. As a result we have changed our usual vehicle handover process to ensure the safety of our customers and colleagues and respect government guidelines.
When it's time to collect your new vehicle, a member of the team will contact you to complete all of the relevant paperwork. In order to maintain social distancing, only one customer will be allowed in the handover area at any one time. For that reason, we also ask that where possible you collect your car by yourself.
In accordance with Government guidance all customers are required to wear a face covering, that covers your nose and mouth, for the duration of your visit with us.
Throughout your time at the dealership, our colleagues will wear a face covering whenever they are interacting with you, even when talking to you from behind one of our protective screens. If you do not have a face covering with you, a disposable face mask will be provided. If your personal circumstances exempt you from wearing a face covering, please let the dealership team know.
If you have a part-exchange, a member of the team will re-appraise your car after directing you to the dedicated handover area. When you enter the handover area, please apply disinfectant gel at the hand sanitising station, follow any instructional signs and maintain the recommended two metre distance between yourself and the Handover Specialist.
Ahead of your visit, your vehicle will have been fully valeted and sanitised ready for collection.
The Handover Specialist will ensure social distancing measures are maintained throughout the entire collection process.
Your sanitised keys will be given to you in a sealed envelope and you'll be free to drive away in your new car!
Truly amazing customer service highly recommend pleasure to do business with 5*
Miss Melissa B Crawford
Fabulous service. Aaron really went the extra mile for us. The car has been great, the finance was sorted smoothly and easily and we'd definitely reco... Read More
Jason R
Excellent service and Aaron looks after his customers well. Had a small issue with the car but this was handled brilliantly and everything was taken c... Read More
Paula K
I highly recommend Aaron at Herts Automotive services following the excellent customer service received during the process of buying my new car from h... Read More
Eleanor L
I must say the best customer service I have ever received by Aaron... make me feel at complete ease with buying the car and sending a deposit... Aaron... Read More
Rav D
It was great experiemce. The covid rules were applied and stuck to during the whole transaction. The owner of the business was very polite and made su... Read More
Molly W
Absolutely fantastic service and I am so happy with my new car!...would highly recommend herts automotive and will definitely use them again in the fu... Read More
VICKY S
The whole process of buying a car was straight forward from beginning to end. I really appreciated good honest advice, so refreshing. Everything was s... Read More
sam D
So helpful and easy! Literally took the car away the same day I saw it and the car was in great condition... Read More
Harriet K
Really great experience to by from Herts Automotive. Dealer was friendly throughout, and car was picked up in excellent condition. Herts was also happ... Read More
Simon P
Excellent service provided by Aaron, very professional and a joy to do business with. The vehicle was in perfect condition and ready to collect the sa... Read More
Ben F
It is really refreshing to deal with a consumate professional, who talks straight and without the cheap typical “car sales jargon”. Aaron instille... Read More
David R
Lovely service from Herts Automotive Ltd. Answered all the questions we had, easy to contact and just great overall experience.... Read More
emmi B
I would highly recommend Herts Automative. I dealt with Aaron when making my purchase and he was polite, professional and knowledgable. There was no p... Read More
An OTR Cash Price of £9,299.00 with a deposit of £929.90 leaving an amount of credit of £8,369.10. The agreement is resulting a Representative 8.9% APR and a total amount payable of £11,415.86. Payments are based on a duration of agreement of 49 months, with a first monthly payment of £ 145.52, regular monthly payment of £145.52 and a final monthly payment of £3,501.00.